United Silk Co., Ltd. (hereinafter referred to as “our company”) is committed to handling the personal information of our customers (collectively referred to as “members,” “applicants for membership registration,” and “viewers of this website” below) in an appropriate manner. Recognizing that it is our social responsibility, we have established the following privacy policy and strive to protect your personal information. When customers use this website or purchase products through e-commerce sites operated by our company, please check and agree to the “Customer Information Handling Policy (Privacy Policy)” below. is needed. Please note that if you do not agree, you will not be able to purchase the product.

1. Definition of personal information

Personal information is information about an individual, and refers to information that can identify a specific individual, such as name, date of birth, gender, address or shipping information, telephone number, e-mail address, occupation, company, etc.

2. Acquisition of personal information

With respect to personal information collected through our websites, etc., we will clearly state the purpose of use of the information in advance, and use it only within the scope of that purpose. If we wish to use your personal information beyond that purpose, we will ask you to understand the purpose of use in advance. Personal information collected before the formulation of the personal information protection policy will be used only for the purpose for which it was collected.

3. Regarding the use of personal information

Our company uses personal information within the scope of the purpose of use indicated at the time of acquisition and to the extent necessary for the performance of business. When we jointly use personal information with a third party or entrust the handling of personal information to a third party, we conduct a strict investigation of the third party and ensure that confidentiality is maintained. We will provide appropriate supervision.

4. Purpose of use

1) To inform customers about our various products and services.
2) For our company to notify customers in advance in writing, etc.
3) For use in business such as marketing research such as usage trend surveys
4) To use for information distribution, marketing activities, and other services
5) To confirm your identity when logging in
6) For processing, payment, delivery, etc. of orders regarding products.
7) To enable customers to use our services smoothly
8) To promote the use of our services, such as creating statistical data after processing it into a format that cannot identify individuals.
9) To respond to inquiries from users
10) To announce information regarding our services or advertising information where advertisers are advertisers other than our company.
11) To provide new plans regarding our services
12) For drawing lots for campaigns, etc., and shipping prizes and products.
13) To confirm the identity of customers when making inquiries, etc.
14) To exercise rights and fulfill obligations based on contracts, laws, etc.
15) When based on legitimate reasons such as laws and regulations
16) To make other necessary communications such as important notices regarding this service.

5. Provision to third parties

1) Our company will not disclose or provide your personal information to third parties except in the following cases.

a. When the consent of the customer is obtained.
b. When providing personal information to third parties such as stores, payment service providers, delivery service providers, cooperating companies, etc. for order processing, payment, delivery, etc. regarding products.
c. When disclosing or providing statistical data without being able to identify the customer.
d. When based on laws and regulations
e. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer’s consent.
f. When it is difficult to obtain the customer’s consent when it is particularly necessary to improve public health or promote the healthy development of children.
g. When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, obtaining consent from the user will hinder the execution of the affairs. When there is a risk.

2) Our company may provide personal information to EC platform service providers.
3) When linking with Facebook, Google accounts, Twitter, Slack, and other external services, or for authentication using external services, the Company may provide personal information to the relevant external service operating company.

6. Regarding security management of personal information

Our company will strictly manage the personal information provided to us and will take thorough security measures to prevent the leakage, misappropriation, or falsification of personal information due to unauthorized access by third parties.

7. Correction and deletion of personal information

Our company recognizes that customers have the right to request disclosure, correction, suspension of use, deletion, etc. of their own personal information, and we will promptly respond to these requests without objection. Masu. If you have any comments or questions regarding our handling of personal information, please contact us using the contact information below.

8. About the use of cookies

Our company may use cookies for customers using this website to protect their privacy, improve convenience, deliver advertisements, and obtain statistical data. Cookies are a function that stores information about the customer’s visit to this website on the customer’s computer, and is used by many websites. Please note that the information collected through cookies does not include any personally identifiable information such as email addresses or names. Additionally, you can change whether or not cookies are used by setting your browser, but as a result, you may not be able to properly use some of the services on this website. Please note.

9. About access logs

We collect access logs in order to understand customer usage trends and measure advertising effectiveness. Access logs collect items such as IP addresses, web browser types, and domain names, but they are not used in conjunction with collected personal information. We are not responsible for the handling of personal information on linked sites. In addition, in order to perform statistics and measure the effectiveness of advertising, we collect the behavior history of users when they click on URLs, etc. included in emails, and the opening history of image data using a similar mechanism. You may.

10. Regarding the use of links to external sites

Our website may contain links to external sites, but we cannot be responsible for ensuring the security of personal information on these external sites. Regarding the protection of personal information at linked destinations, please check the privacy policy, etc. of the linked destination.

11. Changes to privacy policy

This site may change the personal information collected, change the purpose of use, or otherwise revise the privacy policy. Any revisions will be posted on our website and will be automatically applied at the time of publication.

Contact information:info@united-silk.co.jp
Inquiry response hours: Weekdays from 10:00 to 17:00 (JST)